eLuminate leadership team
Our story

Built for the Complexity of Enterprise IT

eLuminate was founded on a simple conviction: enterprise organizations deserve advisors who have operated at their scale, understand their constraints, and are accountable for outcomes — not just recommendations.

eLuminate founding team

Founded

2009

Our history

From the Inside Out

eLuminate was founded in 2009 by a team of former enterprise CIOs and technology executives who had grown frustrated with the gap between consulting advice and operational reality. They had been on the receiving end of recommendations that looked compelling in a slide deck but fell apart in execution — and they set out to build a different kind of firm.

From the beginning, eLuminate has operated on a single principle: every engagement is led by practitioners who have held the roles our clients hold. Our partners have served as CIOs, CTOs, CISOs, and VP-level technology leaders at Fortune 500 companies. They bring not just frameworks, but judgment forged in the same environments our clients navigate every day.

Today, eLuminate serves more than 200 enterprise clients across financial services, healthcare, manufacturing, retail, and the public sector. We have completed over 500 engagements, maintained a 94% client retention rate, and built a reputation as the firm that enterprises call when the stakes are highest.

2009

Year founded

200+

Enterprise clients

500+

Engagements completed

94%

Client retention rate

Our principles

What We Stand For

Our values are not aspirational statements. They are the operating principles that govern every engagement, every recommendation, and every client relationship.

Accountability for Outcomes

We measure our success by our clients' results, not by the quality of our deliverables. Every engagement includes defined outcome metrics and we stand behind them.

Practitioner-Led Delivery

Every engagement is led by someone who has held a comparable role at a comparable organization. We do not staff engagements with analysts learning on the job.

Intellectual Candor

We tell clients what they need to hear, not what they want to hear. If a proposed initiative is unlikely to succeed, we say so — and we explain why.

Long-Term Partnership

We build relationships designed to last decades, not engagements designed to generate follow-on work. Our incentives are aligned with our clients' long-term success.

Operational Precision

Enterprise transformation fails in the details. We bring the same rigor to implementation planning that we bring to strategy — because strategy without execution is just theory.

Earned Trust

Trust is not claimed; it is earned through consistent delivery over time. We invest in every client relationship with the expectation of a multi-decade partnership.

The team

Leadership Team

Our partners bring decades of enterprise operating experience across every major industry vertical.

Margaret Chen

Margaret Chen

Founder & Managing Partner

Former CIO at two Fortune 100 financial services firms. Led enterprise technology transformations totaling over $2B in investment. 28 years of enterprise IT leadership experience.

David Okafor

David Okafor

Partner, Cloud & Infrastructure

Former VP of Infrastructure at a global retail enterprise. Architected and led the migration of 40,000-node on-premises environments to hybrid cloud. 22 years of experience.

Sarah Lindqvist

Sarah Lindqvist

Partner, Cybersecurity

Former CISO at a major healthcare system and a global insurance carrier. Led enterprise Zero Trust implementations and regulatory compliance programs across 15 jurisdictions.

James Thornton

James Thornton

Partner, IT Strategy & Governance

Former CTO at a Fortune 500 manufacturing company. Specialist in post-merger IT integration, operating model design, and enterprise architecture governance.

Priya Nair

Priya Nair

Partner, Managed Services

Former VP of IT Operations at a global logistics firm. Designed and operated managed services programs supporting 80,000 endpoints across 60 countries.

Robert Vasquez

Robert Vasquez

Partner, Financial Services

Former CIO at a top-10 US bank. Led core banking modernization, regulatory technology programs, and enterprise data platform transformations over a 25-year career.

Credentials

Certifications & Partnerships

Our team holds the industry's most rigorous certifications, and our partnerships give clients access to the full ecosystem of enterprise technology.

AWS Premier Consulting Partner

Cloud

Microsoft Azure Expert MSP

Cloud

Google Cloud Premier Partner

Cloud

CISSP — Certified Information Systems Security Professional

Security

CISM — Certified Information Security Manager

Security

ISO 27001 Certified

Security

ITIL 4 Master

Operations

PMP — Project Management Professional

Delivery

TOGAF 9 Certified

Architecture

Ready to Work With Us?

Tell us about your most pressing technology challenge. We'll respond within one business day.